top of page

Terms of service

General terms and conditions for the website (hereinafter the “website”) and for the sale of products on the website


This website is operated by MIPINTA. Throughout the site, the terms “we”, “us” and “our” refer to MIPINTA. MIPINTA offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “service” and agree to be bound by the following terms and conditions (“Terms of service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

By accessing or using any part of the site, you agree to be bound by these Terms of service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of service are considered an offer, acceptance is expressly limited to these Terms of service.

Any new features or tools which are added to the current store shall also be subject to the Terms of service. You can review the most current version of the Terms of service at any time on this page. We reserve the right to update, change or replace any part of these Terms of service by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.




By agreeing to these Terms of service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your services.




We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the service, use of the service, or access to the service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.



We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.




Prices of our products are given in Euros, unless otherwise specified and excluding delivery and processing expenses.


For the buyers located in a country belonging to the European Union, prices appearing on the Site include all taxes (VAT and all taxes and duties due when placing an order), unless otherwise specified.


For the buyers located in a country outside of the European Union, prices appearing on the Site do not include taxes (VAT and all taxes and duties due when placing an order), unless otherwise specified.


The total cost of your order includes: 

  • - The price of the purchased product (including all applicable taxes, if any)

  • - Processing and delivery costs.

    • If you are located in Belgium, you are free of any delivery cost.

    • If you are located in a country belonging to the European Union (except Belgium), you will be free of charge for orders superior or equal to 600 €. For the orders inferior to 600 €, live delivery rates will be applied.

    • If you are located outside of the European Union, live delivery rates will be applied to any purchase amount.


For countries outside the European Union, you are deemed importer of the concerned products. Customs duties or other local taxes or importation duties or State duties are likely to be due. MIPINTA is not responsible for these duties and sums of money, has no control over them and cannot foresee their amounts.


You shall be solely responsible for these sums of money, regarding their declarations as well as the payment to the competent authorities and organizations in your country. We suggest that you contact your local customs office for further information before placing your order.


Any orders, wherever they are placed from, are payable in Euros.


We pay the closest attention to the accuracy of the prices on our website. However, in case of a mistake on our part, we reserve the right not to provide the products for which the posted price was manifestly incorrect.


The products remain MIPINTA’s property, until full payment of the price.


Notwithstanding the foregoing, the risks (including the risks of loss and damage) pass on to you upon delivery of the products, meaning the moment when the products are handed over at the delivery address that you have provided.




MIPINTA reserves the right to modify its prices at any time and without notice.

We reserve the right at any time to modify or discontinue the service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the service.



Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the service will be corrected.




In order to complete their order, the clients:


  • shall confirm their delivery address and their billing address, or indicate a new delivery and/or invoicing address;

  • shall read carefully these Terms of service and expressly accept them by clicking the “I have read and accept the Terms of service” button before processing the payment of the order;

  • are then invited to pay the price of their order by clicking the “Paypal checkout” button (for Paypal payment mode), “Google Pay” button (for Google Pay payment mode) or the “Checkout” button (for the credit card payment mode), giving access to the secured payment of the order.


Once the payment is confirmed, the client immediately receives, and before delivery at the latest, an email confirming the order, featuring, among others, the order number and the detailed list of the ordered products.


The client expressly accepts that the content of the order be confirmed via email by MIPINTA.


All the data provided and the registered order confirmation shall evidence the transaction.


The order confirmation shall be deemed equivalent to signature and acceptation of the processed transaction.




Your products will be delivered to the shipping address specified in your order. Except for specific circumstances, or if one or several products are temporarily out of stock, the products of the same order will be delivered in one batch.


We deliver in the entire world.


For deliveries in Belgium or in Europe, your order will be shipped, by our carrier, within the delivery times indicated on the website (week-ends and bank holidays being excluded). These delivery dates are indicative only.


For deliveries outside the European Union, your products may be subject to customs formalities, fees, taxes and/or duties imposed by the country of destination when the products arrive on its territory. 


These fees and taxes are at your expense. MIPINTA cannot anticipate them at the time of your order and it is therefore your responsibility to check the laws and regulations applicable in the destination country before placing any order. 


If, at the time of receipt, you refuse to pay the fees and/or taxes in question and thus cancel your order, the following fees will be deducted from the amount that MIPINTA will refund to you :


- a flat rate of 50 euros (excl. VAT) as an advance payment fee for customs clearance;


- a flat rate of 2 euros (excl. VAT) for the cost of printing the label;


- an amount proportional to the total value of the products excluding VAT as customs duties and taxes, which varies according to the products and the country of shipment;


- a flat rate for the return of undeliverable products, which varies according to the country of shipment.


MIPINTA shall provide, on request, details of the fees thus deducted.


If your delivery address is geographically remote, for example certain outlying islands or other isolated locations, it is possible that we may not be able to deliver at such address. If that is the case, we will notify you before we accept your order.


If, upon delivery, the exterior appearance of the package is not perfect, we ask you to open it in the presence of the carrier, in order to check the condition of the delivered products. In the event of damage to the products, please provide a specific description on the delivery note.


The rates for delivery are specified on the website and are subject to revision or modification from time to time. 


You will receive, upon delivery, a receipt with written confirmation of the total price paid including the detail (product prices and delivery charges if applicable).


Should the shipping be delayed, an email will be sent to you in order to inform you of the possible consequences on the indicated delivery time.


If the delivery is processed by a carrier, we may not be held responsible for any delay that would be due exclusively to unavailability of the client, after several appointments proposals.


Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays.


Once the order is placed, it shall not be possible to change the delivery address on the website. You will have to contact UPS (or the carrier chosen by MIPINTA) and see directly with them under which conditions the delivery address might be changed.



MIPINTA insures each purchase during time in transit until it is delivered to you. All orders require signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfillment by MIPINTA.


Order status

All orders are shipped with UPS (and/or by any other carrier, at MIPINTA’s convenience) and are fully traceable on their website (or of the website of any other carrier chosen by MIPINTA, should the case arise). You can always contact them if you have questions regarding your shipment.




Deliveries shall be processed by UPS and/or by any other carrier, at MIPINTA’s convenience. 


The following rates shall apply: 


  • If you are located in Belgium, you are free of any delivery cost.

  • If you are located in a country belonging to the European Union (except Belgium), you will be free of charge for orders superior or equal to 600 €. For the orders inferior to 600 €, live delivery rates will be applied.

  • If you are located outside of the European Union, live delivery rates will be applied to any purchase amount.


Delivery rates indicated above are set forth according to the rates of our suppliers and are subject to revision or modification from time to time.




The validation of your order implies, from your side, the obligation to pay the indicated price.


Payment of your purchases is processed by credit or debit card through the secured systems PAYPAL, GOOGLE PAY or WIX PAYMENTS, for payment by credit card.


You shall pay the total price of the order in one single payment 


An invoice will be sent to you, together with the ordered products.




You have a period of 14 calendar days from delivery of the products to exercise your withdrawal right without the need to justify your reasons or to pay any penalties. However, we do not make any exchanges.


Your right of withdrawal shall be exercised by informing us of your decision to withdraw, by sending us, before the end of the 14-day period above, an e-mail or any other unambiguous statement of your will to withdraw your order.


This time period runs from delivery of the products to you. When the 14-day period expires on a Saturday, Sunday or bank holiday, it will be extended to the following working day.


Shipping expenses incurred by the client in connection with the return of the products shall not be refunded to the client by MIPINTA. Duties or taxes related to customs incurred in connection with the return, shall remain borne by the client. In case MIPINTA has to pay such duties or taxes, the corresponding sums shall be deducted from the amount refunded to the client.


The product must be returned without undue delay and, at the latest, within fourteen days of the communication of the Customer's decision to withdraw.


Each product shall be returned unused, with its original packaging. In case of deterioration of the product, resulting from any handling other than those strictly necessary to establish the nature, characteristics, and good state of the product, we reserve the right to refuse to reimburse the product. We shall not process any refund if the products returned by the client are not consistent with the products ordered or have another origin than the website.


To return a product, the client shall use the return label which shall be sent by e-mail by our team.

We apply a flat rate fee of 50 euros to any return.

We will process the refund of the returned products (less customs duties or charges), in accordance with the provisions above, by crediting the card or the PAYPAL or the GOOGLEPAY account used for the payment. In case of partial return of the products, shall not be refunded, since you have benefitted from the delivery service for the products retained.


We will process the refund within 14 days at the latest, as of the date we acknowledge receipt of the returned products, provided these products are declared compliant further to our quality control.


A confirmation email will be sent once the returned products are received and the refund is processed.


You will be the only person allowed to exercise this right of withdrawal. If you asked that the order be delivered to a third party, this right may not be exercised by the consignee of your order.




We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please review our Returns Policy.


The computerized records of MIPINTA shall be deemed, by all concerned parties, proof of all communications, orders, payments and transactions entered into between the parties.




Certain content, products and services available via our service may include materials from third-parties.

Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.




The “MIPINTA” trademark, as well as all figurative or non-figurative trademarks, illustrations, visuals, logos appearing on the products, accessories, or packaging, whether or not registered, are the exclusive property of the owners of these trademarks and other elements.


Any total or partial copy, modification, use of these trademarks, illustrations, visuals and logos, for any reason whatsoever and on any communication support whatsoever is strictly forbidden.


Similarly, all compounds or conjunctions of the trademarks and elements listed above with any other trademark, symbol, logo and all signs of any kind in order to create a compound logo are strictly forbidden. These provisions also apply to any and all copyrights, designs and patents featured on the website.


Any elements of the website are and remain the exclusive intellectual property of MIPINTA and/or any other related right holders. It is strictly forbidden to reproduce, exploit, repost or use in any way whatsoever, even partially, software, visual or acoustic elements of the website. Any simple or hypertext link is forbidden without our prior written agreement.




Your submission of personal information through the store is governed by our Privacy Policy.




Occasionally there may be information on our site or in the service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the service or on any related website is inaccurate at any time without prior notice.

We undertake no obligation to update, amend or clarify information in the service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the service or on any related website, should be taken to indicate that all information in the service or on any related website has been modified or updated.




In addition to other prohibitions as set forth in the Terms of service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the service or any related website for violating any of the prohibited uses.




We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall MIPINTA, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.




You agree to indemnify, defend and hold harmless MIPINTA and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.




In the event that any provision of these Terms of service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of service, such determination shall not affect the validity and enforceability of any other remaining provisions.



The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of service are effective unless and until terminated by either you or us. You may terminate these Terms of service at any time by notifying us that you no longer wish to use our services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our services (or any part thereof).



The failure of us to exercise or enforce any right or provision of these Terms of service shall not constitute a waiver of such right or provision.

These Terms of service and any policies or operating rules posted by us on this site or in respect to The service constitutes the entire agreement and understanding between you and us and govern your use of the service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of service).

Any ambiguities in the interpretation of these Terms of service shall not be construed against the MIPINTA.



These Terms of service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of Belgium.




You can review the most current version of the Terms of service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

Your continued use of or access to our website or the service following the posting of any changes to these Terms of service constitutes acceptance of those changes.



Questions about the Terms of service should be sent to us at

bottom of page